For families who face difficulty in paying their monthly AEP utility bills, there is hope, and a way to keep afloat in a time where costs seem to be ever-rising. The program is called Neighbor to Neighbor and allows customers to add a dollar or two to their monthly bills to help their fellow Ohioans.
"The Neighbor to Neighbor program started through AEP Ohio and Dollar Energy Fund in May of 2009, so we've been in existance a little more than a year and we've provided well over 2.2 million dollars so far to Ohio families who have needed a little extra help affording monthly utility services," says Chief Operating Officer Chad Quinn.
There are certain guidelines that families must meet in order to qualify for the program. A phone call is the first place to start.
"The biggest thing we tell people is to contact your utility company if you're falling behind on your bills. They're able to point you in the right direction to get any assistance that you need," says Quinn.
AEP Ohio can give you the phone number for a local agency that can take you through the screening and application process.