Utility Assistance Needs on the Rise

by Kim Tewalt on October 16, 2012 at 6:37 am

The Southeast Ohio 211 Call Center is seeing an increase in the need for utility assistance.

Call Center Manager Audrey Foster says right now funding is scarce for those who need help heating their home. She says starting next month, funding for utilites will be available.

"You’ll have your HEAP that does start in November, and there will be other funding available through other agencies." explained Foster. "They just need to call us. Sometimes funding only lasts one week, so we’ll tell them "you need to call in next week", then we’ll be able to help them."

Along with utility and income assistance, Foster says meals and personal items remain at the top of the needs list. With costs on the rise, she says more and more people are finding that their income can’t stretch a full month.

"It’s not that they’re just not working, a lot of them, their hours have been reduced, or they’re working a part-time job and just not able to make those ends meet." she explained.

Christmas help is also right around the corner, with the Salvation Army starting to accept applications next week. Foster says the 211 Call Center in southeast Ohio is open 24 hours a day 7 days a week, and operators are always standing by ready to help you with your questions.