It was a big day at area stores today. Crowds of shoppers were looking for bargains and retuning some of their unwanted Christmas gifts. Some people we talked to said it wasn't as bad as they expected. This could be because most stores were prepared for this rush, and made sure designated return areas were well staffed. According to store managers, If you plan to return a holiday present call the store first and find out what their return policy is. They vary from store to store.