AEP Winter Storm Advice

POSTED BY: George Hiotis
Tuesday, February 4, 2014 - 05:30 PM
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With the advent of more severe winter

weather, AEP Ohio, a unit of American Electric Power, issues

the following customer safety tips . . .

- Report outages and check restoration statuses via AEP Ohio’s website

from your computer or mobile device. Simply select “Report an Outage” or

“Check an Outage Status” at

- To report outages by phone, call 1-800-672-2231.

- Stay away from downed power lines and any wires near them and call

911 or AEP Ohio at 1-800-672-2231.

- Unplug major appliances to protect them from a power surge when power

comes back on.

- Refuel heaters, lamps, and generators outside, and stay away from any

flames or sparks. Wipe up fuel spills immediately.

- Let AEP Ohio know if you're using a generator -- this protects you

and our line workers as they work to restore power. Be sure to follow all

safety instructions provided by the manufacturer and always operate a

generator outdoors and away from doors, windows and vent openings.

Never operate lanterns, heaters, or fuel-fired stoves without proper

ventilation and never burn charcoal indoors. It releases poisonous carbon


For more safety tips and information on dealing with outages, visit

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