Stories tagged with: 211 Call Center

December 15, 2015 - 2:24pm
8 weeks 4 days ago

Food and utility assistance continue to account for an overwhelming percentage of 211 calls in our area.

In the month of November food assistance accounted for almost half of the calls made in Muskingum County. Community Impact Director Becky Clawson said the United Way is looking at the continuing numbers closely and trying to come up with solutions to the hunger problem but she said November's numbers have a victory worth mentioning.

"One of the great successes that we...

November 17, 2015 - 4:59pm
12 weeks 3 days ago

One local organization is continuing its effort to combat the growing hunger problem in our area.

Each day, dozens of people from Muskingum, Perry, and Morgan counties turn to the United Way's 211 service for help. The numbers are in for the month of October, and once again food assistance tops the list. The United Way received more than 900 calls last month, and nearly half of those were food-related, followed by requests for utility assistance. Executive Director, Meg Deedrick, said...

July 15, 2015 - 4:23pm
30 weeks 3 days ago

The June numbers for the United Way's 211 Call Center are in, showing an increase in the need for food.

The United Way received a total of 917 calls last month, and more than half of those were for food assistance. The United Way partners with Christ's Table, as well as, other hot meal programs in the area.

"Sadly, we noted an upward trend of those callers requiring food assistance, or assistance with hunger related issues, and unfortunately this isn't the first month where...

October 8, 2013 - 5:21pm
2 years 18 weeks ago

The United Way's 211 Call Center is a free number people in need can call to receive help from the non profit organization.

The report for the month of September is in and shows that most calls were regarding food, meals and personal items.

"Well September was a good month, I mean some months you see they kind of go up and down, depending on what is going on and you will see in like July and August that was a lot of school supplies and that kind of thing,” said Call...

April 8, 2013 - 9:47am
2 years 44 weeks ago

The 211 call center searches for a person to help respond to the community's needs.

The center recently decided to take a full-time position and split it into two part-time positions. They're currently looking for a person to fill one of these positions. The change gives the center more flexibility.

"Being a small call center it gets really challenging if somebody is sick or somebody wants vacation," said Call Center Manager Audrey Foster. "It's really challenging...

March 15, 2013 - 3:39pm
2 years 47 weeks ago

FThe Southeast Ohio 211 Call Center received around 1200 calls in February from residents in Muskingum, Perry, and Morgan Counties. Most residents were interested in information about financial counseling, information services, utility and income assistance and health and medical concerns.

"Maybe you have questions, maybe you're looking for funding, or maybe you just need help. But, it is a line that you can call at any time of the day and be able to ask those questions and...

January 9, 2013 - 3:42pm
3 years 5 weeks ago

The numbers for the United Way 2-1-1 Call Center are in for the month of December and they show that Zanesville is a giving community.

The call center received over one-thousand calls last month in regards to income, medical assistance and housing needs. But the main focus in December was their Holiday Help-Christmas List, which assisted families with gifts for Christmas.

"We were able to serve 133 children from 64 different families. That's really up substantially from last...

October 16, 2012 - 4:42pm
3 years 17 weeks ago

The Southeast Ohio 211 Call Center is seeing an increase in the need for utility assistance.

Call Center Manager Audrey Foster says right now funding is scarce for those who need help heating their home. She says starting next month, funding for utilites will be available.

"You'll have your HEAP that does start in November, and there will be other funding available through other agencies." explained Foster. "They just need to call us. Sometimes funding only lasts...

July 26, 2012 - 10:24am
3 years 28 weeks ago

The 211 Call Center of the United Way wants to inform the community of helpful events taking place this summer.

Manager Audrey Foster said the center received more than 900 calls in June for food and clothing referrals, but now is the perfect time for parents to start on back-to-school plans.

"If you've got a child starting kindergarten there is a kindergarten backpack and school supply giveaway that would be really important to maybe some families getting their children,...

May 16, 2012 - 3:00pm
3 years 39 weeks ago

A service provided by United Way is continuing to see progress...

The 2-1-1 Call Center received more than 1,000 calls in April. Call Center Manager Audrey Foster said the center is able to refer a lot of customers to certain organizations, but there are still some needs that are more difficult to fulfill.

"Each month, we run into, you know, maybe some different ones that are the unmet needs, and I would say that a lot of times your water bills and things like that... There'...

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