Stories tagged with: Customer Service

February 17, 2014 - 11:49am
1 year 6 weeks ago

The Columbus Zoo's known for it's customer relations and now they want to share their secrets with you.

In January, the Zanesville-Muskingum County Chamber of Commerce postponed a customer service event with Columbus Zoo Guest Relations Lisa Kristensen. The event has been rescheduled for March.

"She's going to take a couple of hours. She's going to talk about their approach to customer service and how they train employees," said Zanesville Muskingum County Chamber of...

December 3, 2013 - 3:38pm
1 year 16 weeks ago

With the increase of call volume, products and services, Time Warner Cable is hiring 90 fill full-time customer service representatives at their North Pointe Drive call center location.

"This is just another example of our commitment to the area in creating jobs," said Time Warner Cable Spokesman, Mike Hogan. "Last year we created 182 jobs and with this 90 heading into 2014 really shows that Zanesville is important to us and that we create a lot of jobs here....

April 2, 2013 - 1:04pm
1 year 51 weeks ago

All businesses have one thing in common and that's customers.

Tuesday the Chamber of Commerce and JK Evans and Associates held a free seminar to teach employers how to improve their customer service skills.

Consultant Jane Evans said that customers have many options on place to show and a good experience can bring them into your business.

"If you have good standards in place in terms of customer service and then you expect it from your employees and if they give...

March 25, 2013 - 4:46pm
2 years 6 days ago

The Zanesville-Muskingum County Chamber of Commerce is providing a free customer service seminar to local businesses looking to improve their customer's experience.

"We'll be talking about effective communication, first impressions, non-verbal and verbal skills. So just a lot of things will be covered and again it's great for new employees, it's great for employees that have been there for quite a while but just need that refresher course," said Kelly Ashby, ZMCCC VP.

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